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Akko Representative will Respond to Your Requests within 24hrs EU@akkogear.com.cn
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Akko takes all technical support questions relevant to Akko products.
For warranty claim, if the orders were purchased from other authorized distributors/platforms (such as Banggood, Drop, Newegg etc), please consult the distributors/platforms for RMA process and specific warranty terms. If your distributor, however, does not provide warranty service, you can report to us by opening a ticket below.